Internet banking, also called online banking, has become very popular in Nigeria. However, there are still many Nigerians who have the capacity to carry out Internet banking that are not doing so. This partly explains the reason for the long queues and crowd seen in the banking hall.
This causes a lot of inconveniences not only to bank workers but customers as well. There is a need for more people to embrace Internet banking and enjoy the full benefits it offers.
According to www.online-sciences.com, Internet banking refers to the banking services provided by the banks over the Internet. It is performed through a computer system or similar devices that can connect to the banking site via the Internet.
You can also carry out Internet banking on your mobile phones using a Wi-Fi or 3G connection.
There are only a few services banks do not render on their Internet banking platforms. These are often services that require physical presence of the customer at the banking hall. With the emergence of digital banking and financial technology phenomena, more banking services will continue to be rendered online. Banks will continue to push more of their products online.
While banks render a number of services on the Internet banking platform via the Automated Teller Machine, the beauty of Internet/online banking is that it provides more comfort. In the comfort of one’s home, Internet banking services can be enjoyed via the laptop, desktop or smartphones. Here are a few of the services banks render on the Internet banking platform.
Paying bills
Various kinds of bills including utility can be paid online. Taxes, digital or cable television subscription bills can be paid online, among other services
Funds transfer
This is perhaps the most common Internet banking service enjoyed by most customers. A larger percentage of customers who log on to the Internet banking platform do so to transfer funds. While the ATM transfer is limited to N200,000 per day for most banks, millions of naira can be transferred from one bank account to another via Internet banking.
Viewing account statement
While the ATM allows the customer to view only account balances, a customer can view his or her account statement via the Internet banking platform.
Purchase of airtime, air ticket, etc
Commodities such as airtime and air tickets can be purchased via the Internet banking platform.
Opening of accounts
Customers can open a domiciliary or fixed deposit account on the Internet banking platform. This is possible because the bank already has some details of the customer in its custody.
Foreign exchange transactions
Certain foreign exchange transactions are also possible via the Internet banking platform.
Loan applications
Some banks allow customers to apply for loans through the Internet banking platform.
Other products
Other services will continue to be available online via the Internet banking platform. This is because banks are delivering or pushing their latest products and services over the Internet.
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