MTN said it has commenced the operation of special mega centres across the country for revalidating and updating customers’ subscriber identity module (SIM) registration details.
It said its decision is guided by the national interest objectives of the exercise, adding that it will continue to make efforts to ensure that customers’ details meet specific requirements while providing additional facilities for their comfort.
For ease of access, some of the mega centres are located in Lagos – Oshodi, Festac, Ikoyi, Victoria Island, Lekki, Ikeja and Ipaja, Alimosho. Others are in Abeokuta, Ibadan, Ilorin, Enugu, Aba, Owerri, Port-Harcourt, Warri, Calabar, Kano, Katsina, Jos, Bauchi, Abuja and Kaduna. The mega centres are designed to reduce the queues and facilitate a seamless registration process.
Its General Manager, Consumer Marketing, Richard Iweanoge, said the roll-out of the mega registration centres nationwide is part of the extensive measures and steps taken by MTN to streamline the registration exercise in order to ensure smooth registration process for the customers.
Iweanoge said: “We have extended opening and closing hours of most of our outlets from 7am-10pm every day of the week as well as on Saturdays and Sundays, dedicating 95 per cent of resources at our outlets to facilitate the SIM registration process for customers. MTN employees in other business areas have also been deployed to assist with SIM revalidation in our bid to reduce the long queues and large numbers of customers at our service points nationwide.”
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