The Executive Vice
Chairman of the Nigerian Communications Commission (NCC), Prof Umar Danbatta,
has projected that telecoms consumers in Nigeria are expected to spend more
than N3.3trillion on telecoms services this year.
Speaking during the flag-off ceremony of
the 2017 Nigerian Telecom Consumer campaign at the commission’s headquarters in
Abuja, Prof. Danbatta said N3.3trn was spent by telecom services in 2016 and
the amount will likely increase by this year ending.
He said: “In 2015, Nigerian telecom consumers
spent a whooping $5.6 billion on telecommunications services. And in 2016, they
topped it up by another $1 billion to make it $6.6 billion.
‘‘That is why today’s event is remarkable.
More remarkable is that the year 2017 is dedicated to the Nigerian Telecom
Consumers. A management decision that compels us to seek to amplify our
activities towards ensuring that the consumer enjoys a customer
experience that is enhanced and consistent in time and quality.
‘‘Just as their patronage is important, the
consumer will be our focus. NCC intends to inform and educate the consumer with
the sole intent of protecting and empowering them to make the right decisions.
‘‘as a regulator, NCC has the mandate to
ensure all its key stakeholders are protected and their interests balanced in
an atmosphere of openness and transparency and within the framework of the NCA
2003 and other subsidiary legislations.’’
While unveiling the LED Billboard, the
Minister of Communications, Barr. Adebayo Shittu said the coincidence of the
launch of the NCC 2017 Year of the Consumer and the World Consumer Rights
Day (WCRD) provided an opportunity to promote the basic rights of
all consumers, demanding that those rights are respected and protected.
According him, the event also afforded the
opportunity to protect consumers against the market abuses and social
injustices which undermine those rights.
The Minister, who described the World
Consumer Right Day 2017: Building a Digital World Consumers can Trust, as
apt said that the ministry has articulated Government’s position and
direction on issues that are key to ICT development at global abnd national
levels in collaboration with the NCC.
In his key note address, the Senate
President Bukola Saraki said the senate would soon pass the consumers
protection bill which would empower the Nigerian consumers.
Represented by the vice chairman, senate
committee on communications Senator Solomon Adeola said Nigerian consumers had
been short-changed in the past and the legislators would not let it happen
again.
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